Users have reported various problems with Companies House, including service outages, login issues, and error messages like “502 Bad Gateway.”
Common Issues Reported
- Service Outages: Many users have experienced difficulties accessing the Companies House website, with reports of the site being down or slow. Common error messages include “502 Bad Gateway” and “Sorry, there is a problem with the service” when attempting to file documents or access company information
- Login Problems: Users have reported issues logging into their accounts, receiving error messages even when using correct credentials. Some have noted that the system appears to be down for extended periods, making it impossible to complete necessary filings
- Filing Difficulties: There are frequent reports of users being unable to submit annual accounts or confirmation statements due to technical issues. This has been a persistent problem, with many users expressing frustration over the reliability of the service
Troubleshooting Tips
- Clear DNS Cache: If you are experiencing access issues, try clearing your local DNS cache. For Windows, you can do this by opening Command Prompt and typing ipconfig /flushdns
- Use a VPN: If you suspect that your ISP may be blocking access, consider using a VPN to bypass potential restrictions
- Check for Updates: Keep an eye on user reports and updates regarding the service status on platforms like Downdetector, which tracks outages and user experiences
