How to Check Genuine HMRC Contact and Avoid Scams

HMRC contact
HMRC contact

Check genuine HMRC contact that uses more than one communication method.

For help go to Check genuine HMRC contact that uses more than one communication method – GOV.UK

There is a Contents list of subjects such as (by way of example only):-

Changes to your tax code

If HMRC believe you’ve been given an incorrect tax code after starting a new job, you may receive an email or text message explaining that your tax code will change.

You will not be asked for personal, business or financial information.

HMRC may direct you to further support and guidance, including:

Complaints about HMRC - confirmation

You may receive an email or text message from HMRC.

If you complained about the service you received from HMRC they may contact you by email or text message to confirm your complaint has been received and is being reviewed.

They may tell you how:

  • how they will contact you with updates about your complaint
  • to check when you can expect a reply from HMRC

You will not be asked for personal, business or financial information.

Complaints about HMRC - delays in responses

You may receive an email or text message from HMRC.

If you complained about the service you received from HMRC and there is a delay in reviewing your issue, HMRC may contact you by email or text message to let you know how they will contact you with updates about your complaint.

You will not be asked for personal, business or financial information.

The Contents page includes many types of tax. 

Please be careful. We hope this will help prevent you and / or your client being scammed.

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